We put AIto real work.

We design and ship AI agents, RAG systems and automations that live inside your processes, not in slide decks.

View selected workServices

Manifesto

We believe AI should not just impress in a demo but take routine off your team every single day. We connect language models to your data, systems and people so that every result can be measured, verified and scaled.

The stack we work with

  • OpenAI
  • Anthropic
  • LangChain
  • LlamaIndex
  • Qdrant
  • pgvector
  • n8n
  • FastAPI
  • Whisper
  • Mistral

What we do

01

AI agents

Agents for support, sales and internal requests. They work with your CRM, knowledge base and APIs, and hand complex cases to people.

  • Support
  • Sales
  • Internal helpdesk
02

RAG & knowledge

Answers grounded in your documents with source links: policies, contracts, technical docs and correspondence.

  • Search
  • Citations
  • Access control
03

Process automation

Inbox triage, data extraction from documents, reporting and task routing with no manual input.

  • Documents
  • Integrations
  • Reports

Seehow it works.

A demo on test data. In your project the rules, sources and actions are tuned to your processes.

Email, today at 10:12 · supply@heatline.com

Hello. We received the radiators for order #5307, and 4 of the 30 have dented casings. Installation is on Monday, so we need replacements by Friday or the site stalls.

  • Heatline LLC
  • client in CRM
  • SLA 2 hours

A quality claim. The agent checks the order, warehouse stock and contract terms.

Selectedwork.

A selection of deployments. Hover a row for the outcome, open it for the full story.

Client voices

The agent closed half of our routine tickets in the first month, and the team finally works on the hard cases.

Head of Support

E-commerce platform

Prototype
1 day
Prototype cost
0 ₽
Working pilot
from 1 wk
Agents working, no days off
24/7

FAQ

Frequentlyasked

Answers about timelines, data, models and how we work together.

  • A working pilot on a single process takes from 1 week. We map the process, gather data, run the agent on part of the traffic and measure the outcome. A full rollout is planned after the pilot.

  • We pick the model for the job: hosted models from OpenAI, Anthropic and Mistral, or open-source models on your own infrastructure when data must stay inside.

  • We work under NDA, enforce document-level access and can deploy everything in your cloud or on-premise. Your data is never used to train third-party models.

  • We share the price only after a call, once we understand the task and the process. Formats: a turnkey rollout or a monthly support and growth retainer.

  • A process owner, a couple of hours a week for feedback, and access to data and systems. We handle the rest.

Prototype in 1 day

Don't takeour word for it.

Describe one process and get a link to a working agent for your scenario on the next business day. Not slides, not a screen recording: you can open it and try it yourself.

  1. 01

    Two minutes to ask

    One process that eats the most of your team's time. Three fields in the form.

  2. 02

    A 20-minute call today

    We pin down the scenario and agree on what counts as a working result.

  3. 03

    A link the next day

    You get the prototype on your own examples. Show it to the team and decide whether to go on.

What you get

  • A working agent for one scenario of yours
  • Up to 20 pages of your documents or sample conversations
  • A link the whole team can open
  • An honest estimate of time and cost for the full rollout

What is not included

  • Integrations with your production systems — that is the pilot
  • Access to your customers' personal data
  • An invoice: the prototype is free

Free, with no strings attached. We'll sign an NDA if you need one.